Youth and their parents can visit the I Matter platform to take a confidential online survey about their mental health and schedule sessions with a licensed behavioral health clinician, primarily online over telehealth. All Colorado youth ages 18 or younger—or 21 and younger if receiving special education services—are eligible to receive free services.

State law allows youth ages 12 and up to use the platform independently; youth ages 11 and younger will need their parent or guardian's consent to sign up.